Tickets That
Auto
Create.
Customers don't want to fill out support forms. They just want help. Your AI detects issues in conversations, creates tickets, triages, and notifies the right people — automatically.
Customer reported billing overcharge of $45 on last invoice. Requested immediate correction and confirmation email.
“Please Submit a Ticket” Is the Wrong Answer.
Customers don't want login portals, form fields, and confirmation emails. They just described their problem — your AI already has everything it needs.
- Customer describes problem during call
- Agent says "please submit a ticket at..."
- Customer logs in, fills form, waits
- Ticket arrives with zero conversation context
- Support team starts from scratch
- Customer describes problem during call
- AI detects the issue instantly
- Ticket created automatically with full context
- Routed to the right person immediately
- Team resolves it — customer never filled a form
Three Steps. Zero Friction.
From customer complaint to resolved ticket — without anyone lifting a finger.
Listens in Real-Time
AI monitors every phone call, web chat, and SMS conversation as it happens — no delays, no batch processing.
Detects the Problem
Natural language processing identifies complaints, errors, and support needs with 92%+ accuracy before the conversation ends.
Creates & Routes the Ticket
A fully-contextualized ticket is created instantly and routed to the right person — your team wakes up to organized, actionable work.
Every Problem.
Caught.
Your AI doesn't just take messages — it listens for frustration, errors, and unmet expectations in every conversation across every channel.
Watch Tickets Create Themselves.
No credit card required. See how your AI detects and creates support tickets automatically.
Start for Free68% of Customers Don't Come Back.
Slow support isn't just frustrating — it's expensive.
68% of customers abandon a brand after a poor support experience. Speed is the difference between retention and churn.
Traditional ticket systems average 2+ hours to first response. Smart Tickets routes to the right person in under a second.
40% of common support issues are resolved automatically by Smart Tickets — your team only handles what truly needs a human.
Support That Runs Itself.
From detection to resolution — every step automated so your team can focus on what matters.
Real-Time Detection
AI monitors every conversation continuously — phone, chat, and SMS — flagging issues the moment they arise.
Instant Ticket Creation
No forms, no friction. Tickets are created automatically the moment a problem is detected, with full context attached.
Smart Routing
Each ticket is automatically routed to the right team member based on issue type, urgency, and your configured rules.
Auto-Resolution
Common issues get resolved automatically without human involvement. Only complex cases escalate to your team.
Full Context
Every ticket ships with conversation transcript, sentiment analysis, issue summary, and recommended next steps.
Smart Notifications
Your team gets alerted instantly with complete context — no digging through transcripts to understand the issue.
Right Person.
Right Now.
No manual assignment. No queue management. Every ticket lands exactly where it needs to go — instantly.
Built For Any Business.
From local service businesses to high-volume enterprises, Smart Tickets adapts to your support workflows.
Don't see your industry? Our AI learns any business model in minutes →
Live in 5 Minutes.
Connect your AI agents and Smart Tickets starts detecting and creating tickets automatically. No training, no complex setup.
Why Smart Tickets Wins.
| Feature | Support Portal | Email Tickets | Smart Tickets |
|---|---|---|---|
| Auto Ticket Creation | No | No | Yes |
| Real-Time Detection | No | No | Yes |
| Auto-Triage | No | No | Yes |
| Full Conversation Context | No | Partial | Yes |
| Auto-Resolution | No | No | Yes |
| Setup Time | Days | Hours | 5 Minutes |
The Numbers Don't Lie.
Our AI continuously monitors conversations in real-time using NLP to identify keywords, sentiment shifts, and problem patterns. It recognizes complaints, errors, and requests across phone calls, web chats, and SMS automatically.
Stop Asking Customers
To Submit
A Ticket.
Join thousands of businesses where support tickets create themselves. Set up in 5 minutes, see results on your very first call.
No credit card required · Live in 5 minutes