Frontdesk

AI Texts
At Scale.

Don't send blasts. Send conversations. Your AI uses CRM data to personalize each text and then handles replies instantly.

Campaign: Service Reminders

Target: 500 customers

Active
"Hey {FirstName}! It's been {MonthsSinceService} months since your last {ServiceType}. Reply BOOK to schedule."
"Hi {FirstName}! Your {ProductName} warranty expires soon. Want to extend? Reply YES."
"Hey {FirstName}! We miss you at {BusinessName}..."
{FirstName}{MonthsSinceService}{ServiceType}{ProductName}

0

Sent

0%

Open

0

Replies

SMART VARIABLES • CRM PERSONALIZATION • AUTO-REPLIES • AI COPYWRITER • PERFECT TIMING • TRIGGER-BASED CAMPAIGNS • SMART TEXT CONVERSATIONS • AI TEXTS AT SCALESMART VARIABLES • CRM PERSONALIZATION • AUTO-REPLIES • AI COPYWRITER • PERFECT TIMING • TRIGGER-BASED CAMPAIGNS • SMART TEXT CONVERSATIONS • AI TEXTS AT SCALESMART VARIABLES • CRM PERSONALIZATION • AUTO-REPLIES • AI COPYWRITER • PERFECT TIMING • TRIGGER-BASED CAMPAIGNS • SMART TEXT CONVERSATIONS • AI TEXTS AT SCALESMART VARIABLES • CRM PERSONALIZATION • AUTO-REPLIES • AI COPYWRITER • PERFECT TIMING • TRIGGER-BASED CAMPAIGNS • SMART TEXT CONVERSATIONS • AI TEXTS AT SCALE
Engagement

Generic Blasts Get Ignored.

Cross Generic Blast
  • "Dear Valued Customer..."
  • Same message for everyone
  • No personalization or context
  • Low opens and weak engagement
Check Personalized Text
  • "Hey Sarah, it's been 6 months since AC service..."
  • Every text is unique
  • CRM variables auto-filled
  • High open and reply rates
Smart Variables

From CRM Data
To Personal Text.

Campaign triggers load CRM context, fill variables, and launch conversations that feel manual but scale automatically.

"Hey {FirstName}! It's been {MonthsSinceService} months since your last {ServiceType}. Time for a check-up? Reply BOOK to schedule."

The Process
1

CRM Trigger

Campaign condition met

2

Load Context

All CRM data loaded

3

Fill Variables

Each text personalized

4

Send & Reply

Messages sent and handled automatically

Capabilities

Built For SMS Conversations.

Brain

Auto-Filled Variables

Every message is enriched with CRM fields so texts feel one-to-one, not generic.

Chat

Handles All Replies

The AI can manage reply volume instantly, from FAQs and bookings to opt-out handling.

Edit

AI Copywriter

Generate, refine, and test campaign copy that includes personalization tokens correctly.

Clock

Perfect Timing

Send based on service dates, renewal windows, follow-up gaps, and lifecycle events.

Goal

Segmented Campaigns

Target distinct cohorts by behavior, history, location, service type, or urgency signals.

Loop

Human Handoff

Escalate complex SMS threads to humans with conversation context preserved.

The Numbers Don't Lie.

0%
Average Open Rate
0x
Higher Than Generic
0+
Texts Per Hour
0/7
Always Available

FAQ

COMMON QUESTIONS

Everything you need to know about Automated Outbound SMS.

Contact support

The AI pulls CRM context like names, service history, product details, and timing fields, then fills smart variables inside your template before each message is sent.

Automated Outbound SMS

Stop Sending Blasts.
Start Conversations.

Run personalized AI SMS campaigns that engage at scale, handle replies automatically, and book more opportunities.

Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.

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