Frontdesk

Alerts That
Actually
Matter.

You can't read every transcript. Just tell your AI: “Alert me if a customer sounds angry” or “Text me if the deal is over $5k.” It watches 24/7.

92%+sentiment accuracy
<5salert delivery
5 minto go live
Live AlertsWatching
High-Value Lead2m ago

John D. just mentioned a budget of $15k. Routed to sales.

Upset Customer DetectedNow

“I've been waiting for 3 weeks and nobody has called me back.”

FrustratedP1
Meeting Booked15m ago

Sarah M. booked for Tuesday at 2 PM. CRM updated.

Rules set in plain English · Zero noise

PLAIN ENGLISH RULES • REAL-TIME SENTIMENT • SMART ROUTING • MULTI-CHANNEL ALERTS • ZERO NOISE • INSTANT DELIVERY • 24/7 WATCHING • CONTEXT-RICH ALERTSPLAIN ENGLISH RULES • REAL-TIME SENTIMENT • SMART ROUTING • MULTI-CHANNEL ALERTS • ZERO NOISE • INSTANT DELIVERY • 24/7 WATCHING • CONTEXT-RICH ALERTSPLAIN ENGLISH RULES • REAL-TIME SENTIMENT • SMART ROUTING • MULTI-CHANNEL ALERTS • ZERO NOISE • INSTANT DELIVERY • 24/7 WATCHING • CONTEXT-RICH ALERTSPLAIN ENGLISH RULES • REAL-TIME SENTIMENT • SMART ROUTING • MULTI-CHANNEL ALERTS • ZERO NOISE • INSTANT DELIVERY • 24/7 WATCHING • CONTEXT-RICH ALERTS
The Notification Problem

You're Drowning in Noise.

Most systems alert you for everything. New email. New ticket. New voicemail. It's too much — so you ignore it all. Including the ones that matter.

MuteDumb Alerts
  • "You have a new message." (Is it spam? A $10k deal? Who knows.)
  • "New voicemail received." (From who? About what? Urgent?)
  • "Form submission." (No context, no urgency, no routing.)
  • 89% of alerts are irrelevant noise you learn to ignore.
  • The one that matters gets buried with the rest.
AlertSmart Alerts
  • "VIP client Sarah is asking for a refund." Context. Urgency. Action.
  • "John mentioned a $15k budget — routing to sales now."
  • "Caller sounds frustrated — still on the line. Call in?"
  • Only the alerts you actually care about. Nothing else.
  • Every notification includes full context and next steps.
Plain English Instructions

Just Write
What You Want.

No complex flowchart builders. No “If/Then” logic puzzles. No code. Just describe the alert you want — the AI figures out the rest.

Write in Plain English
"If a lead mentions they are looking to buy ASAP or this week, send me a text immediately." That's it. No code, no complexity.
Understands Feelings, Not Just Keywords
"Alert me if someone seems confused about our pricing." The AI detects hesitation and confusion even if they never say the word "confused."
Smart Team Routing
"If caller mentions billing, notify accounting." "If it's an emergency, text the on-call manager." Everyone gets exactly what matters to them.
Notification RulesActive

If caller sounds angry or frustrated → Text me immediately

Sentiment

If budget mentioned > $10k → Notify sales manager

Value

If refund mentioned twice → Alert billing team

Pattern

If VIP customer detected → Escalate to me

VIP
All rules active — AI watching 24/7

Configure Alerts in Seconds.

No credit card required. Write your first rule in plain English and start getting smart alerts immediately.

Set Up Alerts
Drowning in Noise

89% of Notifications Are Irrelevant.

You're missing the ones that actually matter.

89%
Are Irrelevant Noise

89% of the alerts you receive are noise. You start ignoring everything — including the $10k lead that just called.

15min
Average Response Delay

By the time you notice the important notification, it's often too late. Customers expect instant attention.

100%
Signal with Frontdesk

With Smart Notifications, every alert you receive is one you care about — based on plain English rules you set.

Examples

Examples in Plain English.

If you can describe the alert you want, you can build it. No code, no flowcharts.

1

"If a customer sounds angry or frustrated, text me immediately with their phone number and a summary."

Sentiment analysis detects frustration even if they never use the word "angry."

2

"If someone mentions a budget over $10,000, notify the sales manager right away."

AI extracts budget amounts from natural conversation and routes to the right person.

3

"Alert me if a caller asks about refunds or cancellations more than once in the same call."

Tracks conversation patterns and flags repeat mentions of sensitive topics.

4

"If someone says they've been a customer for 5+ years, escalate to me."

Recognises VIP indicators and customer loyalty signals automatically.

Core Capabilities

Does More Than Just Send Alerts.

Your AI watches conversations, understands context, and alerts the right person at the right time.

Plain English Rules

Set notifications using natural language: "If caller was angry" or "If someone mentioned refund." No complex rules, no flowcharts.

Real-Time Intelligence

The AI analyzes conversations as they happen — detecting sentiment, urgency, and specific events before the call even ends.

Smart Routing

Notifications are automatically routed to the right team member based on issue type, expertise, and your configured rules.

Sentiment Analysis

Get notified when customers sound angry, frustrated, or urgent — even if they never use those exact words. The AI detects the feeling.

Multi-Channel Alerts

Get notified via SMS, email, Slack, or Microsoft Teams. Configure different channels for different scenarios and urgency levels.

Setup in 5 Mins

Write your notification rules in plain English and start getting smart, contextual alerts immediately — no training required.

Real-Time Intelligence

Alerted While
It's Happening.

The AI processes conversations as they happen. You can get a text while your AI receptionist is still on the phone with the customer.

Mid-Call Alerts
Don't wait for the call to end. Get notified in real-time — while there's still time to intervene, call in, or take action.
Context-Rich Notifications
Every alert includes the customer name, a summary of what happened, sentiment score, and recommended next steps.
Delivered Where You Are
SMS, email, Slack, Teams — pick the channel that fits your workflow. Set different channels for different alert types.
Notification DashboardWatching
Processing ModeReal-Time
Sentiment DetectionActive
Alert Delivery<5 Seconds
Noise Filtered89%
Rules ActiveAll Live
Only what matters — zero noise
Industry Coverage

Built For Any Business.

From local service businesses to high-volume enterprises, Smart Notifications adapts to your workflows.

Real Estate BrokeragesProperty ManagementHome BuildersHVAC & PlumbingAuto RepairGyms & StudiosLaw FirmsAccounting & CPAsTherapy & CounselingAttractions & AquariumsHealthcare ClinicsInsurance Agencies+ 50 more industries

Don't see your industry? Our AI learns any business model in minutes →

Compare Solutions

Why Smart Notifications Wins.

FeatureGeneric AlertsKeyword TriggersSmart Notifications
Plain English Rules
Sentiment Detection
Real-Time Processing
Delayed
Delayed
Smart Team Routing
Context in Alert
Partial
Setup Time
Hours
Hours
5 Minutes

Never Miss What Matters. Ignore the Rest.

0%
Customisable
0%+
Sentiment Accuracy
<0s
Alert Delivery
0/7
Always Watching

FAQ

COMMON QUESTIONS

Everything you need to know about Smart Notifications.

Contact support

Just write your rules in plain English. For example: "If caller was angry, text me immediately" or "If someone mentioned refund, notify the billing team." No flowcharts or logic builders required.

Start Today

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Transcript.

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