6,500
Agents supported 24/7
“6,500 agents get consistent coverage. After-hours and peak periods no longer mean unanswered lines.”
Samson Properties Team
Smart Notifications. Only the alerts that actually matter.
Set notification rules in plain English. The AI listens to every conversation and pings the right team at the right moment. No noise, no missed leads.
Notification rule
"Text me when a lead says ASAP, this week, or right now."
Listening to every conversation
Maya R.High intent
Just now"We need someone out this week, ASAP."
Routed via SMS
Chris D.Frustrated
2m ago"This is the third time I've called about this."
Routed via Slack
Priya K.Hesitant
5m ago"I'm not totally sure about the price..."
Routed via Email
Plain English rules
Write the alerts you want, in your own words.
Write in Plain English
"If a lead mentions they are looking to buy ASAP or this week, send me a text immediately." That's it, no code, no complexity.
Understands Feelings, Beyond Keywords
"Alert me if someone seems confused about our pricing." The AI detects hesitation and confusion even if they never say the word "confused."
Smart Team Routing
"If caller mentions billing, notify accounting." "If it's an emergency, text the on-call manager." Everyone gets exactly what matters to them.
Smart by design
Notifications powered by live AI.
Plain English Rules
Set notifications using natural language: "If caller was angry" or "If someone mentioned refund." No complex rules, no flowcharts.
Real-Time Intelligence
The AI analyzes conversations as they happen. Detecting sentiment, urgency, and specific events before the call even ends.
Smart Routing
Notifications are automatically routed to the right team member based on issue type, expertise, and your configured rules.
Sentiment Analysis
Get notified when customers sound angry, frustrated, or urgent. Even if they never use those exact words. The AI detects the feeling.
Multi-Channel Alerts
Get notified via SMS, email, Slack, or Microsoft Teams. Configure different channels for different scenarios and urgency levels.
Setup in 5 Mins
Write your notification rules in plain English and start getting smart, contextual alerts immediately, no training required.
Live alerts
Context-rich pings, where you actually are.
Mid-Call Alerts
Get notified during a live call when the AI detects urgency, intent, or specific keywords. React in real time.
Context-Rich Notifications
Every alert includes the customer name, a summary of what happened, sentiment score, and recommended next steps.
Delivered Where You Are
SMS, email, Slack, Teams. Pick the channel that fits your workflow. Set different channels for different alert types.
Core features
Every alert type you need, on every channel.
Hot Lead Alerts
Get notified the moment a high-intent caller or visitor comes in so you can follow up while they're still warm.
Real-Time SMS Alerts
Receive instant text alerts on your mobile phone when a new lead comes in, a call is missed, or a ticket is created.
Email Notifications
Configure email alerts for your team when specific events occur. New contacts, completed intake forms, booked appointments, and more.
Customizable Triggers
Set notification rules based on channel, intent, lead score, or ticket category. Only get alerted on what actually matters.
Multi-Channel Delivery
Deliver notifications via SMS, email, Slack, or Zapier webhook. Wherever your team actually pays attention.
Team-Level Routing
Route specific alerts to specific team members. Sales gets lead alerts. Support gets ticket alerts. Operations gets outbound results.
Missed Call Notifications
Get alerted immediately when a call is missed so you can call back before the lead goes cold.
Appointment Reminders
Send automatic reminders to your team and clients before upcoming appointments to reduce no-shows.
Escalation Alerts
Get notified when an urgent issue hasn't been addressed within a defined window, so nothing slips through the cracks.
Daily and Weekly Digests
Receive a daily or weekly summary of lead volume, call stats, and open tickets. Delivered at the time you choose.
Thousands of Businesses Grow with Frontdesk
55 hrs
Weekly calls eliminated
“We eliminated 37-55 hours of phone calls a week and gave that time back to the team.”
Burkai Earl, Co-Owner
$800K+
New revenue in first month
“Maya isn't just a receptionist. She's our sales force and the brain of our customer experience.”
Jake Kaplan, CFO
1,600+
Calls handled monthly
“Our customers get instant answers about products, pricing, and availability even when our showroom is closed.”
United Porté team
40+/week
Admin hours saved
“It changed our front desk. Our team can finally focus on higher-value work.”
Tiffany Hurd, Operations Manager
35%
Leads captured after hours
“We were missing calls after 5 PM every day. Now every inquiry gets a response.”
Artisan Homes Team
1,600+
Calls handled monthly
“The phones used to ring all day long. Now we can go an hour without hearing a landline ring.”
Todd Dusenberry, Owner
$30K+
Generated in 5 days of outbound calls
“We generated $30K+ in 5 days just making outbound calls with Frontdesk AI. The thing pays for itself in a week.”
Trade Recalls Team
600+
Student tenants supported
“It's saving us so much time, and we're not even using it to its fullest extent yet.”
Nick, Leasing Department
100%
Order calls answered (up from 0%)
Freak Brothers Pizza
“We literally never answered the phone. Now Frontdesk answers every single call.”
Freak Brothers Team, Co-Owner
Don't take our word for it. See why thousands of operators have been sharing Frontdesk's AI Receptionists.
Customer story
Read the full storyWhat started as automation quickly evolved into a scalable business engine.
Get started
Less noise. More signal.
Set notification rules in plain English. Get alerted only when it matters.