Missed after-hours calls from ready renters
Prospects often call after 6 PM. If they hit voicemail, they typically book tours with another property before your team opens.
Typical impact
40% of inquiries happen after hours
For Residential Property Management
Fill vacant apartments while your team sleeps
Frontdesk AI answers calls and chats 24/7, books tours, handles maintenance requests, and automates follow-ups so your leasing team can focus on closing more leases.
Coverage
0/7
Avg response speed
< 0.0s
Channels
Voice, SMS, Chat
The Problem
Leasing opportunities are lost in the gaps
Leasing teams overwhelmed by repetitive calls
Your on-site team juggles tours, maintenance updates, renewals, and resident questions while trying to close leases quickly.
Typical impact
50+ calls/day per leasing agent
Tour no-shows reduce occupancy velocity
No-shows waste prep time and block calendars. Without fast, automated recovery, that lead usually disappears.
Typical impact
Up to 30% no-show rate
How Frontdesk Works
One AI workforce for leasing and resident operations
24/7 leasing chat and call coverage
Answer every inquiry instantly across web and phone, qualify prospects, and schedule tours directly into team calendars.
- Captures budget, move-in date, and unit preferences automatically
- Checks real-time availability across communities
- Books tours without back-and-forth
Automated maintenance intake
Residents call, text, or chat to report issues. The AI collects context and creates structured work orders in real time.
- Collects apartment number, urgency, and issue details
- Routes urgent incidents to on-call teams immediately
- Keeps records synced to CRM and operations tools
No-show recovery and outbound follow-ups
When tours are missed, Frontdesk triggers recovery workflows to reschedule and keep prospects engaged.
- Automated retry logic with smart timing
- Personalized outreach using prior conversation context
- Reschedules tours and updates CRM/calendar instantly
Unified resident + prospect CRM
Every interaction is logged in one timeline so teams can act with full context from first inquiry to renewal.
- Auto-created profiles from calls, forms, chat, and SMS
- Lead-to-lease lifecycle visibility for every unit
- Clean handoffs between leasing, support, and maintenance
Journey
From first call to lease renewal
Step 1
A renter calls after hours
The AI answers instantly, checks inventory, and captures leasing intent while your team is offline.
Step 2
Tour gets booked automatically
Calendar availability is checked in real time, then a confirmation and reminder sequence is sent automatically.
Step 3
No-show recovery kicks in
If the tour is missed, outbound calls and messages launch automatically to recover the lead and reschedule.
Step 4
Prospect becomes long-term resident
From application support to maintenance requests and renewal reminders, one AI system handles the full lifecycle.
FAQ
Common questions from property teams
Answers on after-hours leasing inquiries, maintenance intake, and resident workflows.
Contact supportYes. Frontdesk answers calls and chats 24/7, qualifies prospects, and schedules tours even when your office is closed.
Get Started
Stop missing renters at 2 AM
See how Frontdesk can centralize leasing communication, automate follow-ups, and increase occupancy across your portfolio.