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Frontdesk

Outbound Call Sequences

AI Outbound Calling. Reach more people with personalized voice outreach.

Launch CRM-triggered outbound calls with smart variables, live context, and booking flows. Your AI agent calls every lead, leaves voicemails, retries on no-answer, and logs every outcome automatically.

Frontdesk Outbound Call Sequence visual workflow builder
68%
Average Answer Rate
3x
Higher Than Generic
12
Calls Per Hour
24/7
Always Available

How it works

From CRM trigger to connected conversation.

01

CRM Trigger

Service due date reached

02

Load Context

All CRM data loaded

03

Fill Variables

Message personalized automatically

04

Make Call

Personal and contextual conversation

Capabilities

Outbound calls with full context.

Auto-Filled Context

The AI loads names, history, preferences, notes, and prior conversations before each call.

Perfect Timing

Calls are triggered by due dates, reminders, and renewal windows instead of random blast dialing.

Conversation Memory

The AI can reference prior discussions so customers feel remembered, not cold-called.

Instant Booking

When customers say yes, appointments can be scheduled immediately with no manual handoff.

Script Personalization

Use one script template with variables that adapt naturally to each contact in your CRM.

Seamless Transfer

If needed, AI transfers to a human agent with live context so the conversation continues smoothly.

Core features

Everything you need to run outbound at scale.

Campaign Builder

Create an outbound call campaign in minutes. Define the contact list, script, schedule, and retry rules.

Dynamic Call Scripts

Personalize each call with lead-specific data. Name, last interaction, product interest. Pulled directly from your CRM.

Voicemail Drop

Leave a pre-recorded voicemail automatically when no one answers, with no per-call manual effort.

Retry Logic

Configure how many times to retry a no-answer and how long to wait between attempts. Set it once, let it run.

Call Outcome Tracking

Every call result. Answered, voicemail, no answer, transferred. Is logged back to the contact record in your CRM.

Live Transfer

When a lead answers and shows interest, the AI transfers the call to your team immediately, with a whisper summary before the handoff.

Scheduling Controls

Run campaigns only during business hours. Set start time, end time, and days of week. Never call outside the window.

CRM-Triggered Calls

Automatically start an outbound call when a CRM event fires. A new lead created, an intake form submitted, or a deal stage change.

Concurrent Dialing

Dial multiple numbers simultaneously. First to answer gets connected. The rest are canceled cleanly.

Campaign Analytics

Track attempts, pick-up rate, conversation rate, transfer rate, and outcome breakdown for every campaign.

Thousands of Businesses Grow with Frontdesk

Samson Properties testimonial preview
6,500
Agents supported 24/7
Samson Properties logo
6,500 agents get consistent coverage. After-hours and peak periods no longer mean unanswered lines.
Samson Properties Team
Elegant Comfort testimonial preview
55 hrs
Weekly calls eliminated
Elegant Comfort logo
We eliminated 37-55 hours of phone calls a week and gave that time back to the team.
Burkai Earl, Co-Owner
Garman Homes testimonial preview
$800K+
New revenue in first month
Garman Homes logo
Maya isn't just a receptionist. She's our sales force and the brain of our customer experience.
Jake Kaplan, CFO
United Porté testimonial preview
1,600+
Calls handled monthly
United Porté logo
Our customers get instant answers about products, pricing, and availability even when our showroom is closed.
United Porté team
Clear Speech & Language testimonial preview
40+/week
Admin hours saved
Clear Speech & Language logo
It changed our front desk. Our team can finally focus on higher-value work.
Tiffany Hurd, Operations Manager
Artisan Homes testimonial preview
35%
Leads captured after hours
Artisan Homes logo
We were missing calls after 5 PM every day. Now every inquiry gets a response.
Artisan Homes Team
Provest Realty testimonial preview
1,600+
Calls handled monthly
Provest Realty logo
The phones used to ring all day long. Now we can go an hour without hearing a landline ring.
Todd Dusenberry, Owner
Trade Recalls testimonial preview
$30K+
Generated in 5 days of outbound calls
Trade Recalls logo
We generated $30K+ in 5 days just making outbound calls with Frontdesk AI. The thing pays for itself in a week.
Trade Recalls Team
St. George Associates testimonial preview
600+
Student tenants supported
St. George Associates logo
It's saving us so much time, and we're not even using it to its fullest extent yet.
Nick, Leasing Department
Freak Brothers Pizza testimonial preview
100%
Order calls answered (up from 0%)
Freak Brothers Pizza
We literally never answered the phone. Now Frontdesk answers every single call.
Freak Brothers Team, Co-Owner

Don't take our word for it. See why thousands of operators have been sharing Frontdesk's AI Receptionists.

Customer story

Every lead is an opportunity to connect and build a relationship. We needed consistency at scale.

Jake Kaplan|CFO, Garman Homes, Garman Homes
Read the full story

Get started

Stop blast-dialing. Start converting.

Launch a personalized outbound campaign in minutes. CRM-triggered, fully automated.