6,500
Agents supported 24/7
“6,500 agents get consistent coverage. After-hours and peak periods no longer mean unanswered lines.”
Samson Properties Team
AI Phone Receptionist. Automated call answering and routing for every inbound caller.
A dedicated voice AI for your business phone. Answers in under a second, routes calls by intent, transfers warm leads, records every conversation, and books appointments live, all on your existing number.
- Keeps your existing phone number
- Routes urgent calls instantly
- Books directly on your calendar
- Sends SMS confirmations automatically
24/7
Always available
0 s
Average hold time
20+
Languages supported
3 days
Days to ROI
Core features
Phone-grade call handling, built on AI.
Six telephony-native capabilities so every inbound call is answered, routed, recorded, and resolved without a human in the loop.
Sub-second call answering
Every inbound call is picked up in under one second, day or night, with no hold queue or voicemail drop-off.
Intent-based call routing
Route by reason for call, urgency, language, or VIP status. Different call flows for sales, support, and after-hours.
Warm call transfers
Live-transfer hot leads or urgent calls to the right team member, with a spoken context summary before the handoff.
Call recording & transcription
Every call is recorded, transcribed, and summarized. Full search across every conversation your business has ever taken.
IVR & extension digits
Press-1-for-sales menus, departmental extensions, and conditional branches, configured visually without a PBX.
Voicemail with AI summaries
For calls that prefer to leave a message, receive an instant AI-generated summary and structured callback task.
How it works
Three steps from ring to result.
From the moment a call comes in to a booked appointment in your calendar. Fully automated.
01
Call is answered immediately
No waiting, no busy tones, no missed-intent voicemail messages.
02
Intent is understood and qualified
The assistant captures reason for call, timeline, location, and urgency in real time.
03
Automation triggers instantly
Bookings, transfers, CRM updates, and SMS confirmations happen before the call ends.
Compare solutions
Why teams replace voicemail first.
| Capability | Voicemail | Answering service | Frontdesk |
|---|---|---|---|
| 24/7 live answer | — | Limited hours | ● |
| Average wait time | N/A | 30 to 60s | 0s |
| Appointment booking | — | — | ● |
| Lead qualification | — | Manual notes | Automated |
| CRM updates | — | Partial | ● |
| Concurrent calls | 1 | Limited | Unlimited |
Deployment
Launch without changing your number.
Keep your existing business phone number and forward calls to Frontdesk. Go live quickly without retraining your customers.
Fast setup
Typical setup is completed in minutes with guided onboarding.
Carrier compatible
Works across major carriers and modern cloud phone systems.
Operational control
Enable, pause, or reroute call handling based on your team schedule.
Forwarding setup
Step 1. Enable call forwarding
*72 + [Frontdesk Number]
Step 2. Disable forwarding anytime
*73
Compatible with major carriers. No new hardware. No PBX changes.
Thousands of Businesses Grow with Frontdesk
55 hrs
Weekly calls eliminated
“We eliminated 37-55 hours of phone calls a week and gave that time back to the team.”
Burkai Earl, Co-Owner
$800K+
New revenue in first month
“Maya isn't just a receptionist. She's our sales force and the brain of our customer experience.”
Jake Kaplan, CFO
1,600+
Calls handled monthly
“Our customers get instant answers about products, pricing, and availability even when our showroom is closed.”
United Porté team
40+/week
Admin hours saved
“It changed our front desk. Our team can finally focus on higher-value work.”
Tiffany Hurd, Operations Manager
35%
Leads captured after hours
“We were missing calls after 5 PM every day. Now every inquiry gets a response.”
Artisan Homes Team
1,600+
Calls handled monthly
“The phones used to ring all day long. Now we can go an hour without hearing a landline ring.”
Todd Dusenberry, Owner
$30K+
Generated in 5 days of outbound calls
“We generated $30K+ in 5 days just making outbound calls with Frontdesk AI. The thing pays for itself in a week.”
Trade Recalls Team
600+
Student tenants supported
“It's saving us so much time, and we're not even using it to its fullest extent yet.”
Nick, Leasing Department
100%
Order calls answered (up from 0%)
Freak Brothers Pizza
“We literally never answered the phone. Now Frontdesk answers every single call.”
Freak Brothers Team, Co-Owner
Don't take our word for it. See why thousands of operators have been sharing Frontdesk's AI Receptionists.
Customer story
Read the full storyNow agents instead of calling again and again until someone picks up, their call is getting answered right away.
Phone numbers & carriers
Works with the phone system you already have.
Forward your existing business number, port it to Frontdesk, or provision a new local or toll-free line. The AI phone receptionist sits in front of your existing PBX, softphone, or mobile.
Carrier-agnostic
Compatible with Verizon, AT&T, T-Mobile, RingCentral, Vonage, Dialpad, 8x8, GoTo, Twilio, and any SIP trunk.
Keep your number
Forward via *72 in minutes or full LNP port-in with no service interruption. We coordinate the port for you.
New local & toll-free
Provision a new phone number in any US, CA, UK, or AU area code, or get a vanity toll-free in seconds.
Failover routing
If a call cannot be completed in AI, fall back to a live team, voicemail, or an after-hours flow you control.
Spam & robocall blocking
STIR/SHAKEN attestation checks and a per-account block list keep junk calls out of your queue.
Caller ID & branded calling
Outbound caller ID matches your business number. Branded calling display available on supported carriers.
Beyond voice
Need more than phone?
The AI phone receptionist is one channel of the broader Frontdesk AI receptionist platform, which also handles SMS, email, web forms, and end-to-end automation.
Explore features
Call Transfer WorkflowsExtension DigitsKnowledge BaseIntake FormsCustom AI PromptVoicemailCall RecordingCall MemoryMultilingual SupportSpam BlockingTime ControlsPronunciation GuidesAmbient Background NoiseZapier IntegrationAPI and WebhooksPost-Call SMSUnlimited Concurrent Calls24/7 AvailabilityCall TranscriptionGreeting Phrase
Ready to go live
Stop missing calls. Start capturing revenue.
Launch your AI receptionist in minutes and convert more inbound calls into booked appointments, without adding headcount.
No credit card requiredKeep your existing numberLive in 5 minutesCancel anytime