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Frontdesk — A Bevado Company

Integrations

Plug Frontdesk into the
stack you already use.

Use the Frontdesk CRM, or sync your AI receptionist with the CRM, calendar, and communication tools your team already runs on.

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Connected stack

12 integrations across the front office.

Frontdesk ships with deep API integrations for the tools you already pay for — and custom webhooks for the rest.

CRM

Sync every call, text, and chat — with transcripts and lead data — into the CRM your team already lives in.

HubSpot logo

HubSpot

CRM

Push qualified leads and conversation history into HubSpot contacts and deals.

G

GoHighLevel

CRM / Automation

Native GoHighLevel sync for agencies running outreach and nurture in HighLevel.

Frontdesk CRM logo

Frontdesk CRM

CRM

Built-in CRM — every conversation across voice, SMS, and chat lands in one timeline by default.

Calendar & Scheduling

Book appointments inside the conversation. Availability is checked live against the customer calendar.

Google Calendar logo

Google Calendar

Scheduling

Read availability and book events directly on Google Calendar during the call or chat.

Outlook Calendar logo

Outlook Calendar

Scheduling

Microsoft 365 / Outlook calendar sync — availability checks and event creation.

Cal.com logo

Cal.com

Scheduling

Hand off to a Cal.com booking link or sync events directly with the Cal.com API.

Voice & Communication

Frontdesk handles the call. These integrations route, notify, and connect your team.

Twilio logo

Twilio

Voice / SMS

Voice and SMS delivery powered by Twilio — keep your existing numbers or get new ones.

Slack logo

Slack

Communication

Real-time Slack notifications for new calls, hot leads, and team handoffs.

Intercom logo

Intercom

Support

Bring Frontdesk conversations and tickets into Intercom workflows.

Automation & Webhooks

Trigger any downstream workflow when Frontdesk captures a call, lead, or booking.

Zapier logo

Zapier

Automation

Trigger Zaps from new calls, SMS, leads, or appointments — connect to 5,000+ apps.

Custom Webhooks logo

Custom Webhooks

Automation

Send call events, transcripts, and CRM updates to any HTTPS endpoint you control.

Billing & Payments

Subscription billing for Frontdesk plans and white-label resellers.

Stripe logo

Stripe

Payments

Plan billing, invoicing, and reseller payouts are handled through Stripe.

Setup guides

How the main integrations work.

What each connection does, how long it takes, and what data moves between the two systems.

HubSpot

A two-way contact sync. Callers and leads your receptionist captures become HubSpot contacts, and edits made in HubSpot flow back to Frontdesk.

Connect it

  1. In Frontdesk, open CRM (Customers), then the Connections tab, and click Connect HubSpot.
  2. Approve access in HubSpot with OAuth. You need Super Admin rights or permission to install apps; no API key is involved.
  3. Review the field mapping Frontdesk proposes. Name, email and phone always sync; low-confidence matches wait for your approval.
  4. Approve the mapping. The first sync starts straight away.

What syncs

  • Scheduled sync every 15 minutes, or real-time sync within seconds over webhooks
  • Field-level conflict handling, so each side only updates what changed
  • Custom fields once you approve their mapping
Full HubSpot setup guide

Google Calendar

Your receptionist books on the call against your real availability. Existing events block their slots, and bookings land on your calendar.

Connect it

  1. Open the scheduling section of your receptionist dashboard and find the Google Calendar Sync card.
  2. Click Connect, sign in to Google, and grant calendar access.
  3. Pick the calendar to sync from the calendars you own or can write to. Your primary calendar is preselected.
  4. Leave Prevent double bookings on so the AI never books over an existing event.

What syncs

  • Events already on the calendar block those times for the AI
  • Appointments booked on calls are written back to the calendar
Full Google Calendar setup guide

Zapier

The route to thousands of other apps, included on every plan. Frontdesk events trigger Zaps; you choose where the data goes.

Connect it

  1. In your receptionist’s Advanced Settings, open the Zapier Integration card.
  2. Open the private Zapier invite link, then copy the API key and username shown on the card.
  3. In Zapier, create a Zap with Frontdesk as the trigger app and paste the two credentials when asked.
  4. Place a test call and check the data arrives before you turn the Zap on.

What syncs

  • New call received: send call details to a sheet, a CRM or a Slack channel
  • Appointment booked: create an event or send a confirmation
  • Lead captured or post-call summary: add a contact or file the transcript
Full Zapier setup guide

Custom webhooks

For systems Zapier does not reach. After every call, Frontdesk sends the call data to an HTTPS endpoint you control.

Connect it

  1. Open your receptionist’s Overview page and scroll to Post-Call Webhook.
  2. Click Add, choose POST, PUT or PATCH, and enter a public https:// URL.
  3. Save, then make a test call and confirm your server answers with a 2xx status.

What syncs

  • Caller details, the call summary and any data collected on the call
  • One request per completed call
  • Works with n8n, Make, a CRM without a native connector, or your own backend
Full Custom webhooks setup guide

Integration questions

Does Frontdesk integrate with HubSpot?

Yes. HubSpot connects from the Connections tab in the Frontdesk CRM with OAuth, so no API key is needed. Contacts sync both ways, either every 15 minutes or in real time, and you approve the field mapping before anything syncs.

Can the AI receptionist book appointments on my calendar?

Yes. Connect Google Calendar or an Outlook / Microsoft 365 calendar and the receptionist checks your availability during the call, avoids slots that already have events, and writes the booking back to your calendar. Cal.com booking links are supported too.

Does Frontdesk work with Microsoft Bookings?

There is no direct Microsoft Bookings integration. Frontdesk syncs with Outlook / Microsoft 365 calendars directly, and other Microsoft tools can be reached through Zapier. Before you rely on a Zap, confirm in Zapier that the Microsoft Bookings action you need is available for your account.

What can I automate with Zapier?

Frontdesk triggers Zaps when a call comes in, an appointment is booked, a lead is captured, or a post-call summary is ready. From there you can update a CRM, add a row to a spreadsheet, post to Slack, or send an email. Each receptionist has its own Zapier credentials.

How do I connect a tool that is not listed?

Use Zapier first if the tool has a Zapier app. If it does not, add a post-call webhook that sends the call data to any HTTPS endpoint, or ask the team about a dedicated integration, which is built for Partner and Enterprise customers.

Is API access included?

Zapier is included on Business-in-a-Box. Direct API access and custom integration work are part of the Partner and Enterprise plans; ask the team which plan your webhook volume needs.

Need something custom?

Don't see your tool? We can build it.

Frontdesk supports custom webhooks out of the box, and our team builds dedicated integrations for enterprise customers. Tell us what you need.

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