Adjustable Maximum Call Duration

The Adjustable Maximum Call Duration feature allows you to set limits on how long your AI receptionist's calls can last. This powerful tool helps you manage resources efficiently while ensuring quality customer service.

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‍Key benefits:

1. Cost management: By setting a maximum duration, you can control the      number of minutes used per call, helping to manage your overall usage.

2. Efficiency optimization: Encourage concise, focused conversations that address the caller's needs without unnecessary length.

3. Customizable limits: Set different  duration limits for various types of calls ortimes of day to match your business needs.

4. Smooth call conclusion: The AI gracefully wraps up calls as they approach the set limit, ensuring a positive customer experience.

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How it works:

- Access your dashboard to set your preferred maximum call duration.

- The AI monitors call length and manages the conversation to fit within the set limit.

- Near the limit, the AI will politely start to conclude the call or offer alternative contact methods for further assistance.

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Example scenarios:

1. General inquiries: Set a 5-minute limit for standard calls, sufficient for most basic questions and requests.

2. Technical support: Allow up to 10 minutes for more complex, technical discussions.

3. Sales calls: Set a 15-minute limit to give potential customers ample time to learn about products without overextending the conversation.

4. High-volume periods: Temporarily reduce the limit to 3 minutes during exceptionally busy times to ensure all callers can be served.

5. After-hours calls: Set shorter limits for calls outside business hours, encouraging brief, essential communications.

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By adjusting call durations, you can strike the right balance between thorough customer service and efficient resource use. This feature ensures your AI receptionist remains a cost-effective solution while maintaining high standards of customer interaction.

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