The Adjustable Maximum Call Duration feature empowers you to set limits on your AI receptionist's call lengths. This powerful tool optimizes resource management while maintaining excellent customer service.

Key Benefits

1. Cost Management: Control minutes used per call, effectively managing overall usage.
2. Efficiency Optimization: Promote concise, focused conversations that address caller needs promptly.
3. Customizable Limits: Tailor duration limits for various call types or times of day to suit your business needs.
4. Smooth Call Conclusion: The AI gracefully wraps up calls as they approach the set limit, ensuring a positive customer experience.

How It Works

1. Access your dashboard to set your preferred maximum call duration.
2. The AI monitors call length and manages the conversation to fit within the set limit.
3. As the limit approaches, the AI politely concludes the call or offers alternative contact methods for further assistance.

‍

Example Scenarios

1. General Inquiries: 5 minutes
   • Rationale: Sufficient for most basic questions and requests
2. Technical Support: 10 minutes
   • Rationale: Allows for more complex, technical discussions
3. Sales Calls: 15 minutes
   • Rationale: Gives potential customers ample time to learn about products
4. High-Volume Periods: 3 minutes
   • Rationale: Ensures all callers can be served during exceptionally busy times

‍

By fine-tuning call durations, you can achieve the perfect balance between comprehensive customer service and efficient resource utilization. This feature ensures your AI receptionist remains a cost-effective solution while upholding high standards of customer interaction.

‍